Order to Cash Service
Streamline the Sales Process
For most businesses in manufacturing and commodity management, Order to Cash (O2C) is a critical but complex process. While it all happens in the background, O2C impacts the business growth and revenue directly.
We streamline the sales process by taking care of the full O2C cycle. This includes handling all aspects of sales, such as order receipt, processing, shipping, payment collection, invoice creation and end-to-end process reporting.
HOW WE DO IT
ORDER CAPTURE
ORDER FULFILMENT
CUSTOMER BILLING
COLLECTIONS
DISPUTE MANAGEMENT
REPORTING
Order Entry
Inventory Availability Verification
Product Billing and Surcharges
Return Merchandise Authorization Process
Dispute Identification
Detailed Process Report
Data Collection and Management
Manufacturer Coordination
Credit/ Debit Management
Collection Strategy
Third-party Compliant Management
Outstanding Purchase Order Report
Multichannel Management
Order Confirmation
Generate
Invoice
Generate Credit Notes
Non-conformity Root Cause Analysis
Cash Flow Report
Contract Management
Shipment
Tracking
Billing
Approvals
Receive
Cash
Credit Notes Processing
Bad Debts
Analysis
Credit
Evaluation
Error
Handling
Query
Resolution
Identify Bad
Debts
Dispute
Identification
Revenue
Projection
ORDER CAPTURE
Order
Entry
Data Collection and Management
Multichannel Management
Contract Management
Credit Evaluation
ORDER FULFILMENT
Inventory Availability Verification
Manufacturer
Coordination
Order Confirmation
Shipment Tracking
Error Handling
CUSTOMER BILLING
Product Billing and Surcharges
Credit/ Debit
Management
Generate Invoice
Billing Approvals
Query Resolution
COLLECTIONS
Return Merchandise Authorization Process
Collection
Strategy
Generate Credit
Notes
Receive Cash
Identify Bad Debts
DISPUTE MANAGEMENT
Dispute
Identification
Third-party Compliant Management
Non-conformity Root Cause Analysis
Credit Notes Processing
Root Cause Eradication
REPORTING
Detailed Process
Report
Outstanding Purchase Order Report
Cash Flow
Report
Bad Debts Analysis
Revenue Projection
WHY IS IT IMPORTANT
Order to Cash process depends on a product, company, industry, country and customer segment, while being adaptive to omnichannel commerce. There is no single out-of-the-box application that can optimize or automate the entire O2C process.
This is why we created a platform that provides real-time data and transparency using the right blend of people and technology. Our services help companies increase visibility into the process to boost sales, improve customer satisfaction, timely order fulfilment and reduce costs while enhancing employee and customer experience.
